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Common questions

How can I tell if a text or email is a scam?

Watch for pressure and payment. Scams rush you ("act now," "your account will be closed"), ask you to keep it secret, or want payment by gift card, wire, crypto, or a payment app. A real company will never mind if you hang up and call the number on the back of your card.

What should I do if I already clicked the link?

Don't type anything else into that page. Close it. If you entered a password, change it on the real site. If you shared card or bank details, call your bank using the number on the back of your card and tell them. Then report it at ReportFraud.ftc.gov.

A caller says they're from my bank. How do I check?

Hang up and call the number on the back of your card or on your statement. Banks will never ask you to move money to a "safe account" or read back a code they texted you.

Is the scam check free? Do you keep my screenshot?

Yes, it's free. Your screenshot is used only to give you an answer and is never stored by Porchia.

Can Porchia say something is 100% safe?

No one can. Porchia tells you the red flags it found, or that it found none. When money is involved and you're not sure, ask someone you trust before you pay.

Sources: FTC scam alerts · FBI IC3. Last checked October 17, 2026.

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